10-day money-back guarantee

YOUR SATISFACTION IS OUR COMMITMENT.

10 DAYS TO MAKE SURE YOU MADE THE RIGHT CHOICE.

We believe in the quality of our solutions, but your satisfaction matters more.

If you decide to discontinue your engagement with Excellentino within the first 10 days of your contract, we will refund 100% of the amount you have paid, without requiring any explanation.

From the contract start date

The 10-day period begins on the contract start date.

100% of all amounts paid

Your refund covers the full amount you have paid under the contract.

No reason or explanation required

You do not need to provide a reason or explanation to discontinue or request a refund.

A clear contractual commitment

The satisfaction guarantee period begins on the contract start date. If the customer decides to discontinue their engagement with Excellentino within the first 10 days from the contract start date, Excellentino will refund 100% of all amounts the customer has paid under the contract. No reason or explanation is required to discontinue or request a refund.

A simple request, no explanation needed

Select “Request a refund” in the request form and enter your name and contact details. A message or explanation is optional.

If the form is unavailable, use the contact channel in your contract; no reason or explanation is required.

Request a refund